Ideally, we would publish every review we receive, whether positive or negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. The staff at the hotel speaks English, German, Dutch, Russian, Arabic.Each review score is between 1-10. Private parking is possible on site for free.
Wireless internet is available in public areas for free. Beers, wine and soft drinks are offered in the pool bar. The on-site restaurant Shahrzad treats guests with international meals in a special setting.
Eat & Drinkīreakfast is served in the bar each morning. Equipped with a walk-in shower, the spacious bathrooms offer hairdryers and bathrobes. They are appointed with a work desk, and also feature a mini-fridge-bar. RoomsĬomprising a balcony and a seating area, the rooms at the property are equipped with a flat-screen TV with satellite channels. 10 minutes' drive away from Hurghada Grand Aquarium is a perk for guests staying at Sentido Mamlouk Palace Resort.īeach bus station is located 10 minutes away from the beachfront hotel on foot. The 5-star hotel is also 1.5 km away from Senzo Mall. The property is set in Villages Road district of Hurghada near Planet Spa at SUNRISE Crystal Bay Resort.
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